Work
My career has focused on helping companies provide better experiences for their customers while innovating in spaces with which they are strategically aligned. In the projects below, you can find more about the impact that I’ve had.
Packsmith
2022
I helped an early stage startup imagine a breakthrough experience in the logistics industry for packers and businesses.
Comcast Business E-commerce
2019 → 2022
Working with senior leadership at Comcast Business, my team has been able to deliver dozens of features to help transform a nascent digital sales channel into core pillar of the business.
HSBC Voice Assistant
2019
HSBC wanted to understand how their customers felt about banking with their voice. So the team set out to research, prototype, and test our hypotheses and assumptions about turning Alexa into a digital channel for banking.
Xfinity Navigation Redesign
2018
In large organizations, the navigation bar can often represent complex internal structures, rather than a clear and easy to use menu system that’s helpful to customers. I pushed Xfinity to focus on the customer above all else, and choose the difficult path of simplicity.
Citibank Beacon App
2017
Saving money might not feel fun, but Citibank Ventures wanted to see if it was possible. Beacon was an app that turned reducing credit card debt into a game, and rewarded customers for achieving their financial goals.
Artsy Payments
2016 → 2017
I led design for gallery-facing products and services. My main project was to enable galleries to invoice art collectors using the Artsy messaging platform.
Architizer Source
2014 → 2016
Architizer Source allowed architects to crowdsource their product and material research using our database of sales reps. Working closely with architecture firms in New York City, I designed and product managed the tool during its early stages of development.